taylordukeswellness logo
taylordukeswellness logo

All articles

Orders

What’s your return policy?

All sales are final. No refunds/returns are available. We encourage customers to carefully review their orders before completing their purchase. We also recommend customers review the ingredient list on nutritional products to determine if the flavor

Do you offer refunds or exchanges?

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the nature of our products, which include supplements and nutritionals. However, we are committed to ensuring customer satisfaction. Plea

What’s your shipping policy?

We offer FREE shipping on orders over $100! To qualify, your order total has to be over $100 after discounts are applied. Please allow 1-3 business days to process your order after confirmation, regardless of the shipping option selected at checkout.

Where can I get my tracking information?

Once your order has left our warehouse, you will receive an email containing tracking information that you can reference to see any updates on its status.

How do I cancel my order?

We strive to provide our customers with the best shopping experience possible, and if we are able to catch your order before it processes, we will do our best to cancel it for you. Please note that we try to process, pack, and ship items as quickly a

Do you ship internationally?

We do not ship internationally at this time. However, we are working to enable this in the future! Please email us at [email protected] and we'd love to add you to our email list for your country.

Do you offer a military discount?

Yes! We offer a 10% discount to those who have served in the military. Please email an image of the associated military ID to [email protected] and we will take care of the rest from there.

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the [Discount Code] field. • Click [Apply] to see your new total before finalizing your order. Please note: If the discount code is unique to you, input your email addre

I received the wrong item in my order, what do I do?

We are so sorry! Please report the problem to our team at [email protected] so we can make things right. Include a photo of the item received as well as the item(s) that are missing. Please double-check the package for notes/packing slips

My package/order is damaged. Can you help?

We are so sorry to hear your package was damaged! We promise to make it right. Please send us an email at [email protected], and include your order number in the message, letting us know what needs to be replaced. As we are always trying t