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We are so sorry! Please report the problem to our team at&#xA0;shop@taylordukeswellness.com&#xA0;so we can make things right. Include a photo of the item received as well as the item(s) that are missing. Please double-check the package for notes/packing slips indicating your other item(s) were shipped separately.

We are so sorry! Please report the problem to our team at shop@taylordukeswellness.com so we can make things right. Include a photo of the item received as well as the item(s) that are missing. Please double-check the package for notes/packing slips

I received the wrong item in my order, what do I do?

Orders

What’s your return policy?

Do you offer refunds or exchanges?

What’s your shipping policy?

Where can I get my tracking information?

How do I cancel my order?

Do you ship internationally?

Do you offer a military discount?

How do I apply promo/discount codes?

My package/order is damaged. Can you help?

How do I access/manage my subscriptions?

Is there a shipping fee on subscription orders?

Subscriptions

What is the best order to do lab work in?

How do I know which lab to get?

What are the prices of the labs offered in the TDW Community?

Do I have to purchase a consult with a speciality test?

If I have done any of these tests before, do you recommend doing them again at any point (i.e., I did a stool test last year but should I consider doing it again?)?

Is the TDW Community and labs covered with insurance?

Why is the GI MAP Stool test paired with the Get Your Gut Right Program?

Can my whole family get tested?

TDW Community

Are your products organic?

Is your bone broth protein made in an allergen-free facility?

Are your supplements made in a nut-free facility?

What is the source of citric acid in your electrolytes?

What trace elements are in the TDW Mineral Salt?

What is magnesium stearate, silicon dioxide, and microcrystalline cellulose in your supplements?

Can I take TDW supplements as a prenatal?

Can men take your supplements?

Can children take your supplements?

What is the source of stevia in your nutritional products? Is the stevia processed?

Which products/supplements are pregnancy and breastfeeding safe?

What is the source of your Monk Fruit?

Can a teenager take Hormone Detox Support?

How do you recommend taking TDW supplements?

Product Information

How do I become an affiliate?

Company

How does using my HSA/FSA account save me money?

What are FSA and HSA accounts?

Can I use my HSA/ FSA card at Taylor Dukes Wellness?

How long does HSA or FSA reimbursement take?

Do I need to take Truemed’s survey every time I make a purchase from Taylor Dukes Wellness?

What is a Letter of Medical Necessity, and how is this compliant?

Are there fees associated with using Truemed's services?

When should I use my FSA/HSA dollars?

I don’t have enough funds in my HSA/FSA account to reimburse the entire purchase. Can I still use Truemed?

What if my reimbursement is rejected by my administrator?

HSA/FSA Payments

I received the wrong item in my order, what do I do?Updated 6 months ago