Do you offer refunds or exchanges?Updated 22 days ago
Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the nature of our products, which include supplements and nutritionals.
However, we are committed to ensuring customer satisfaction. Please note that the TDW Shop now offers shipping protection as an option during checkout. If you opt for shipping protection, we guarantee a refund or replacement if your order is lost, damaged, or stolen. We kindly ask that you inspect your order upon reception and contact us immediately at [email protected] if there are any issues. We do our best to give you an excellent shopping experience!