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We are so sorry to hear your package was damaged! We promise to make it right. Please send us an email at shop@taylordukeswellness.com, and include your order number in the message, letting us know what needs to be replaced.&#xA0; As we are always trying to improve our processes, if possible, please include the lot number of the damaged item(s) in your message. Lot numbers are usually printed in black ink on the bottom or back of the package. If you have a photo of the damaged item(s), that would also be helpful.&#xA0; Again, we are so sorry!

We are so sorry to hear your package was damaged! We promise to make it right. Please send us an email at shop@taylordukeswellness.com, and include your order number in the message, letting us know what needs to be replaced. As we are always trying t

My package/order is damaged. Can you help?

Orders

What’s your return policy?

Do you offer refunds or exchanges?

What’s your shipping policy?

Where can I get my tracking information?

How do I cancel my order?

Do you ship internationally?

Do you offer a military discount?

How do I apply promo/discount codes?

I received the wrong item in my order, what do I do?

How do I access/manage my subscriptions?

Is there a shipping fee on subscription orders?

Subscriptions

What is the best order to do lab work in?

How do I know which lab to get?

What are the prices of the labs offered in the TDW Community?

Do I have to purchase a consult with a speciality test?

If I have done any of these tests before, do you recommend doing them again at any point (i.e., I did a stool test last year but should I consider doing it again?)?

Is the TDW Community and labs covered with insurance?

Why is the GI MAP Stool test paired with the Get Your Gut Right Program?

Can my whole family get tested?

TDW Community

Are your products organic?

Is your bone broth protein made in an allergen-free facility?

Are your supplements made in a nut-free facility?

What is the source of citric acid in your electrolytes?

What trace elements are in the TDW Mineral Salt?

What is magnesium stearate, silicon dioxide, and microcrystalline cellulose in your supplements?

Can I take TDW supplements as a prenatal?

Can men take your supplements?

Can children take your supplements?

What is the source of stevia in your nutritional products? Is the stevia processed?

Which products/supplements are pregnancy and breastfeeding safe?

What is the source of your Monk Fruit?

Can a teenager take Hormone Detox Support?

How do you recommend taking TDW supplements?

Product Information

How do I become an affiliate?

Company

How does using my HSA/FSA account save me money?

What are FSA and HSA accounts?

Can I use my HSA/ FSA card at Taylor Dukes Wellness?

How long does HSA or FSA reimbursement take?

Do I need to take Truemed’s survey every time I make a purchase from Taylor Dukes Wellness?

What is a Letter of Medical Necessity, and how is this compliant?

Are there fees associated with using Truemed's services?

When should I use my FSA/HSA dollars?

I don’t have enough funds in my HSA/FSA account to reimburse the entire purchase. Can I still use Truemed?

What if my reimbursement is rejected by my administrator?

HSA/FSA Payments

My package/order is damaged. Can you help?Updated 6 months ago